Intelligent Processes that give you the Edge
Work smarter with Streamline Edge.
Reduce your admin effort, improve responsiveness and accuracy
Tired of systems that slow you down?
How much time and effort do you spend working on:
Keeping track of team activities
Following up staff
Manually preparing documents and reports
The Edge enables you to harness your strengths, improve efficiency and build capacity.
Free up your time
Why not send your client a link to one of our secure Smart Forms that is pre-filled with any information you already have on your customer?
They can quickly update the form and submit it for processing.
Our intelligent forms collect the information entered and update information in the Edge platform for you.
No more re-keying of information, saving you time, and ensuring that you always have the most up to date information at your fingertips.
Raise the bar for customer service.
You know you need to improve customer experience but it’s hard to see clearly across all the channels and your important metrics are obscured.
Smart organizations like yours are already improving customer experience. But do you have full visibility?
And even if you were there, you’d need a solution that could adapt and change with your business.
Streamline Edge is the best way your customers can get a truly consistent experience. It's the simplest way to make sure everyone is on the same page.
Reduce Reporting Effort
How much effort is necessary to gather the information necessary to make effective decisions?
How often do you see the issue after it hits the "bottom line"?
We give you the Edge by gathering the information you need at every step of the way from first contact with the customer through to the last conversation with them.
We compile the information you need for:
Sales - Opportunities, Quotes
Delivery - Jobs, Timesheets etc
Support - Cases, Support Tickets etc