If innovation is the key to competitive advantage for your business then it becomes very important that as a business you are positioned to leverage it successfully. So what is Innovation? The Australian Government Business resource site refers to Innovation as “renewing, changing or creating more effective processes, products or ways of doing things” This MORE>>>
Smart Services
How many times have you had a great idea for your business but not known what do with it?
You can see how it could improve things but you just don’t know how to go about implementing it?
At Streamline Edge we have integrated some of these great ideas in a way that enables you to work smarter and not harder and leverages the kind of technology available today without the overhead and expense of the past!
We understand that what separates you from your competitors is being able to connect your Business’s strengths with the next generation of devices and apps.
Sifting through all the options available to you and then knowing which is the best application in your circumstance is a big ask when you are busy running a business.
That’s what we do well – enabling you to work from a solid secure platform integrated with proven streamlined processes, we can help you apply your great ideas and make them into Smart ideas that give you the Edge on your competitors.
Using Smart Devices
Take for instance your mobile phone or tablet. Pretty much everyone has one and most of us can’t live without them. Everyone has an opinion on which type you should have and which app to use. But how do you leverage these mobile devices in a smart way that put you on the leading edge in your industry?
One of our strengths is the ability to connect people and technology – Using smart devices, apps and ideas we have been able to change the way people think about how they work and as a result totally transform their business.
Transforming a business
For example, a Landscaping and Pool client of ours did not think of themselves as being technically savvy. However, they relied heavily on mobile phones to communicate both with each other, their suppliers and of course their customers.
With a bit of help from us we were able to advise them on which phones were the best to purchase when their plan came up for renewal. As a bonus we also set them up with an app that fed straight into the Streamline CRM we were also implementing for them to produce and manage quotes for potential customers. Now instead of a 2 week turnaround to process a quote they could literally do it on the spot!
The addition of an iPad in the hands of the site foreman overseeing a job enabled quick and efficient ordering of supplies reducing overheads and unnecessary paperwork. Now that’s what I call Smart Business!
Smart People
While we can translate business problems into technical solutions in a user-friendly way, it is also important to ensure no one is left behind and everyone is able to pick up and use the technology in a way that makes sense.
A smart business will also make sure there is sufficient training and ongoing support to ensure every person feels capable of adapting to a new way of operating.
We often find people who achieve the use of technology when they thought they could not do it, have an even greater sense of satisfaction and pride.
The process of bringing people and technology together also provides a great opportunity to foster new and innovative ideas for a business. Often these have been lying dormant for years but when harnessed with smart seamless processes and a dynamic system a business can position themselves for success for years to come.
Maximize CRM Adoption and Engagement
Engage Users and Customers and focus solution on their needs We offer expertise in market research and can support you in very cost effective ways from powerful workshops, to survey creation through to actually doing the research for you through our connections with the Australian Marketing Institute. On a smaller scale we usually seek to MORE>>>
Elevating Your Client Experience
It is the quality of the customer experience that seals the deal, cements relationships and build sustainable success. Features and specifications are not the whole story.
MORE>>>Engage Your Clients And Staff
Smart technology as a tool in the hand of an engaged user delivers key improvements in efficiency, job satisfaction and in client engagement, all leading to a more competitive business
MORE>>>Attract Your Ideal Clients
What is attractive to your client? How do you position yourself so as to be attractive to those you are seeking to attract? Where do you best find your future clients? How will they find you? What Attracts one person to another? One Business to another? They say, “beauty is in the eye of the MORE>>>